All sales are final. 

Damaged shipments: We always ensure that your order is sufficiently packaged for its mailing. However, if your delivery arrives damaged, please notify us as soon as possible.  Defective merchandise: Should your pedometer or CD not function upon arrival, please contact us for trouble-shooting and possible replacement, as required. 

Exchanges: If upon shipment arrival, you discover that you have ordered the wrong product, or if the wrong product has been sent to you, please contact us to arrange for a product exchange.